Accessibility statement for visitnorthyorkshire.com
This accessibility statement applies to https://www.visitnorthyorkshire.com.
This website is run by Visit North Yorkshire, part of North Yorkshire Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Access text alternatives for most non-text content
- Change the presentation of most content
- Navigate most of the site using only a keyboard
- Easily navigate, find content and determine where you are on the site
- Use different input modalities beyond a keyboard
- Read and understand text content
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- Some text alternatives images provided by our advertisers are not descriptive
- Some videos do not have audio description
- Some website features may not function as intended if you zoom in a high extent.
- Most older PDF documents are not fully accessible to screen reader software.
- Live video streams do not have captions
- You cannot skip to the main content when using a screen reader
- There is a limit to how far you can magnify some of our map features
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: biz@visitnorthyorkshire.com
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact us by email: hello@visitnorthyorkshire.com
We will consider your request and get back to you in [number] days.
If you cannot view our map features please us our ‘contact us’ page, or email us, and we will be happy to write to you with information about your query.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Visit North Yorkshire is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Text alternatives to icons and logos
Some linked images and icons in the header and footer of our website do not have text alternatives. This fails WCAG 2.2 success criteria 1.1.1 and 2.4.4. These text alternatives will be added by 18 April 2025.
Low contrast on search features
Some search and filter interfaces have a low contrast between text and background colours. This fails WCAG 2.2 success criteria 1.4.3. This will be amended by 18 April 2025.
Form Labels
Some Form labels to not have their labels correctly associated with them or may have multiple labels associated with them. This fails WCAG 2.2 success criteria 1.1.1, 1.3.1, 2.4.6 and 3.3.2. This will be amended by 18 April 2025
Headings
On some pages there are empty headings, which may confuse people using a screen reader. This doesn’t meet WCAG 2.1 success criterion 1.3.1 (Information and Relationships) or 2.4.6 (Headings and Labels). This will be amended by 18 April 2025
Disproportionate burden
text alternatives Third-party images
Some imagery added to this website comes from third-party advertisers who list their business, event or experience with us and may not have a text alternative that is fully descriptive of the image. We encourage all advertisers to provide images in this format; however, due to the volume of third-party imagery we receive it is not possible for us to moderate and amend all of this content to provide the optimum description in every case.
What we’re doing to improve accessibility
We plan to identify and fix issues according to the timescales shown for each area above.
Preparation of this accessibility statement
This statement was prepared on 4 April 2025. It was last reviewed on [date when it was last reviewed].
This website was last tested on 3 April 2025 against the WCAG 2.2 AA standard.
The test was carried out by Visit North Yorkshire. Examples of the most viewed page templates were tested using automated testing tools by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard.
